Legal

Privacy Policy

Last updated 3 October 2026

This policy explains what personal information Azimuth Consultancy collects through azimuth-consultancy.com and our software, why, and what you can do about it. We collect only what we need to run your account, your licenses and your support requests. We do not sell your information and we do not use it for advertising.

1. What we collect

Account: username, full name, company, email address, phone number, and your password in hashed form (we never store the password itself).
Licenses: your licenses, their type, status and expiry dates, and their history.
Machines: when our software is activated or checks its license, it sends the machine name, the operating-system version and a machine identifier derived from the hardware, so that a license can be bound to one machine.
Payments: your subscriptions, their dates and status, and the customer reference Stripe gives us. We never see or store card details; they are entered on Stripe’s page.
Support and inquiries: the tickets you submit and our replies, and messages sent through the Contact form.

2. Why we use it

To provide your account, issue and validate licenses, and deliver the software.
To take subscription payments and keep financial records.
To answer support requests and inquiries.
To send emails about your account: password setup, license and payment notices, and replies to your tickets. We do not send marketing email.

Where data-protection law requires a legal basis, we rely on performing our contract with you, our legal obligations (financial records), and our legitimate interest in protecting our software from unlicensed use.

3. Who else handles it

Stripe processes payments. See stripe.com/privacy.
Our hosting provider stores the website and its database.
Our email provider delivers the emails described above.
Pages load fonts from Google Fonts and icons from Font Awesome; these services receive your IP address when a page loads.

We share information otherwise only if the law requires it. Our servers and these providers may be located in the United States and other countries.

4. Cookies

We use only the cookies the site needs to work: a session cookie and a sign-in cookie while you are signed in. We use no analytics, tracking or advertising cookies.

5. How long we keep it

Account, license, machine and support information: while your account is open. Closing your account from My Profile erases it.
Payment records (subscription dates and the Stripe customer reference): kept after an account is closed, as financial records. Stripe keeps its own records under its own policy.
Contact-form messages: as long as needed to deal with the inquiry.

6. Your choices and rights

You can see and correct your details in My Profile, and close your account there at any time. You can ask us for a copy of your information, or to correct or delete it, by writing to info@azimuth-consultancy.com. Depending on where you live, you may have further rights, including the right to complain to your data-protection authority.

7. Security

Passwords are stored hashed, card details never reach our systems, and access to account pages requires signing in. No system is perfectly secure; tell us at once if you suspect a problem with your account.

8. Children

Our products and services are for professional use and are not directed at children.

9. Changes and contact

We may update this policy; the date at the top shows the latest version. Questions: Azimuth Consultancy — info@azimuth-consultancy.com. See also our Terms of Service.